Swedish regulator denies self-exclusion register breach

The Swedish Gambling Authority (SGA) has denied media reports that the country’s self-exclusion register, Spelpaus, has suffered from a data breach.

The Kasinoläkkan documentary from Sveriges Radio channel P1, which covered Europe’s gambling industry, aired this week and claimed there had been a breach in the register.

The Kasinoläkkan documentary alleged personal information of those who had self-excluded had become available and were consequently being targeted by black market operators.

The SGA said that since last spring, it had been investigating why self-excluded players were receiving marketing materials from unlicensed firms, but insisted it was not due to a data breach.

The regulator added that it “continuously reviews risks” across all of its operations, including Spelpaus.

The SGA said: “Due to information in the P1 documentary Kasinoläkkan, we would like to clarify certain information about Spelpaus.se.

“The Swedish Gambling Authority has not had any data breaches in the national self-exclusion register Spelpaus.se and has no evidence of information being ‘leaked’ from the register.

“All information in the register is encrypted and there is no information about whether the person who has self-excluded is addicted to gambling or not.

“The register does not contain any information about addresses or telephone numbers of those who have self-excluded.”

Spelpaus was rolled out in 2019 when the Swedish market re-regulated and has since accrued more than 120,000 registrations.

Users can self-exclude for one, three or six months while there is also an option for a permanent ban, which starts at a minimum of 12 months.                                                                                                                                       

Those wishing to self-exclude must submit a form of ID, with the ban applying to both online and land-based gambling.

The post Swedish regulator denies self-exclusion register breach first appeared on EGR Intel.

 SGA responds to industry-focused documentary which claimed self-excluded users data has been made available
The post Swedish regulator denies self-exclusion register breach first appeared on EGR Intel.